Crestcom has been the best decision I could have made for my company. My team is learning each month and applying that knowledge right away. I have seen immense growth each month. I highly recommend Crestcom.
Summer Gould, President, Eye/Comm
Featuring Steve Farber
Develop a coaching mindset, apply a conversational framework, and use language techniques that lead to more effective conversations that drive desired outcomes.
This module transforms the ability to coach and develop employees.
Featuring Andy Bounds
Break down information bottlenecks and minimize misunderstandings so that managers can effectively communicate assignments for better results.
This module gives managers tools to delegate effectively and empower and engage employees.
Featuring Kathleen Quinn Votaw
Build a network of talent with the skills needed now and in the future to become the employer of choice when candidates have options.
This module provides a framework that guides how managers recruit, interview, hire and retain a world-class workforce.
Featuring LaTonya Wilkins
Do you prioritize psychological safety and belonging as strategies to keep all employees engaged?
Role Play Simulation
Learn a comprehensive framework and effective techniques to use when involved in a negotiation. Everyone needs to negotiate something, especially managers
This module gives managers the opportunity to practice tactics and the art of negotiating.
Featuring L. Bonita Patterson
This module examines the leader’s role in the change process.
Discover ways to build trust and morale in order to implement change most effectively. Drive commitment to ensure the change sticks.
Learn tools to address the resistance we often get when implementing change.
Featuring Steve Shapiro
Gain a deeper understanding of innovation pitfalls and recognize the best areas to focus innovative efforts, saving time and resources.
This module provides managers with an essential framework to guide their innovation process and speed up innovative efforts to outpace the competition.
Featuring Kelly Swanson
Learn the secret to inspiring action - storytelling. In business, stories can be used to build trust, champion a vision, motivate to action, and change behavior.
This module offers managers actionable insights into how to connect with their listeners, draw them into the story, and leave them transformed.
Featuring Sylvie di Giusto
Work on four areas to improve your leadership presence so you can get results faster, collaborate better, attract customers and employees, get considered for additional responsibilities, and so much more.
This module shows managers how to set themselves apart from the crowd – to build a personal brand that defines who they are and who they want to become.
Featuring Andy Bounds
Learn the best techniques to craft your communications to inspire action and ensure successful outcomes.
This module provides managers with techniques to get people to listen and take action, to overcome resistance to change and new ideas, and to align people towards a common goal.
Featuring Sylvie di Giusto
Trust is the foundation of nearly everything in life. An organizational culture of trust is the difference between success and failure.
This module shows managers how to develop the 5 Trust Traits that build leadership credibility and provides a 3-step framework to rebuild trust.
Featuring Shep Hyken
Craft and execute a compelling customer service vision (using seven industry leading strategies) to influence your internal and external customer experience resulting in engaged employees and loyal customers that drive business results.
This module gives managers the opportunity to examine their customer service strategy, develop a clear understanding of the customers they serve, both internal and external, and identify barriers preventing their success.
