Information Technology: Agencies Need to Fully Implement Key Workforce Planning Activities

Identifying skill gaps and staffing needs is key to addressing the federal government’s IT workforce challenges.

We evaluated how major executive agencies implemented the 8 IT workforce planning practices in our framework, like recognizing key skills employees will need and planning for them.

Agencies made the most progress with 3 practices, including assessing gaps in skills and staffing.

We recommended that three-quarters of the agencies fully implement the practices to anticipate and respond to changing staffing needs and to control risks with critical IT systems. We made the same recommendation to the remaining agencies in 2016 and 2018.

Federal agencies need to identify skill gaps within their workforce to anticipate and respond to changing needs and critical risks.

A man looking at a computer screen.

A man looking at a computer screen.